FAQs

FAQs

  • Are your cookies nut and allergen free?

    • While we cannot guarantee the cookies are allergen free, I am very cautious as I also have a nut allergy.
  • How can I submit a custom cookie order?

    • Purchase a custom order through the shop and enter all custom details at checkout (Design request, individual names on cookies, styles preferred, etc.) in the "Order special instructions" box.

      I will also reach out to you via email prior to completing the order to make sure we get everything just right.

  • I don't live in Connecticut. Do you ship orders out of state?

    • At this time, we typically do not unless it is a large order exceeding $150. If you are in the CT or MA area, we can be as flexible as possible to arrange a pickup date and time.

If you have any additional questions, please feel free to email us at EllesSugarShoppe@yahoo.com or call at 860-938-2336.

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